Thank you for shopping at globalgolfshop.com. We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we are here to help!

Return Eligibility

1. Timeframe: You have 30 days from the date of purchase to initiate a return.
2. Condition: Items must be in their original, unused condition with all original packaging, tags, and labels intact.
3. Non-Returnable Items: Some items are non-returnable, including:
– Clearance items
– Gift cards
– Personalized or custom-made products
– Items marked as “Final Sale”

How to Return an Item

1. Contact Us: Before returning your item, please contact our customer service team at [your email address] with your order number and reason for return.
2. Return Authorization: Once your return is approved, you will receive a Return Authorization Number (RAN) and further instructions on how to proceed.
3. Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

1. Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
2. Partial Refunds: In certain situations, only partial refunds are granted (if applicable):
– Items not in their original condition, damaged, or missing parts for reasons not due to our error.
– Items returned after the 30-day return period.

Exchanges

If you need to exchange an item for a different size, color, or model, please contact us at [your email address]. We will guide you through the exchange process.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, including any shipping costs.

International Returns

For international returns, the customer is responsible for return shipping costs, duties, and taxes. Please contact us at [your email address] for return instructions.

Questions?

If you have any questions about our returns policy, please contact our customer service team at globalgolfshoporder@gmail.com.

Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at globalgolfshoporder@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at globalgolfshoporder@gmail.com.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.